"Bad addr" message on passenger panel
command from the operator panel has a standardised format that includes an
address byte. The message on the passenger panel indicates that the format
received is unexpected.
fault could be with the operator panel, load cell cable or the passenger panel,
causing corruption of data transmission/reception, and the fault could be
intermittent or permanent. Sometimes a message like this could be caused by the
activation of a conveyor motor, with the spike as the conveyor starts, momentarily
disrupting the transmission. The latest passenger panels have additional
firmware to eliminate this momentary error.
advise that you try to swap the passenger panel with an adjacent unit, and then
the load cell cable to see if either of these parts is the cause.
that the passenger display cable is separated from mains or other data lines
that could result in cross talk between the data lines.
it’s a momentary fault as described above, it may be simpler to replace the
passenger panel with the latest unit from Atrax.
Passenger panel shows "Err Char Bad"
The data being sent from the operator panel is corrupted and the passenger panel is reporting the error as “Bad Char” or bad character received. There are no settings that could be wrong that will produce this error, and you will need to confirm if ...
Passenger panel is blank
If the operator panel is working, check/change the passenger display cable. Swap out the passenger panel.
"Error Data Nil" message
The "Error Data Nil" message on the passenger panel means that power is applied, but no RS-485 data is received at the passenger panel. The centre two pins of the connector and cable are used for the communications. This issue can be associated with ...
Black dot on the operator panel display
The operator display has a black spot in the middle because the rear bracket has been fitted upside down, causing pressure to be transferred to the display. If the bracket is turned the right way up the black dot will disappear.
Operator panel switches off soon after it's powered up
This is because the remote power function is turned is on. Turn the unit on, press and hold the F4 button until you get into the set-up menu. The indicator will remain on while you scroll to in the I/O menu and change Input One from "Remote Power" ...